Terms of Service

Last revised: 2026-07-14

1. General Provisions and Acceptance

1.1. These Terms of Service (the "Terms") constitute a legally binding agreement between [COMPANY], a limited liability company incorporated under the laws of [JURISDICTION] with registration number [REG_NUMBER] and having its registered office at Lorem ipsum dolor sit amet, consectetur adipiscing elit (the "Seller", "we", "us"), and any person accessing or transacting through the website servethekey.com (the "Site").

1.2. By browsing the Site, creating a Profile, or completing a Purchase, the Customer acknowledges having read these Terms and agrees to be bound by them in full. These Terms apply together with the Privacy Policy and the Cookie Notice published on the Site, and with any product-specific notices displayed at checkout, all of which are incorporated herein by reference. A Customer who does not accept these Terms shall refrain from any further use of the Site.

1.3. The Seller may amend these Terms at its reasonable discretion, in particular to reflect changes in legislation, payment infrastructure, security practice, or the scope of the Site. The version published on the Site at the time a Purchase is completed shall govern that Purchase. Material amendments may, but need not, be announced by additional means such as on-site notices or email. Continued use of the Site following publication of an amended version constitutes acceptance thereof.

1.4. A person acting on behalf of a legal entity warrants that they hold the authority to bind that entity, and the entity shall be treated as the Customer for all purposes hereunder.

1.5. No representation, statement, or arrangement not recorded in these Terms or in a document signed by an authorised officer of the Seller shall have contractual effect.

2. Definitions

2.1. "Customer" means any natural or legal person who accesses the Site or completes a Purchase.

2.2. "Profile" means the personal account created by a Customer on the Site, through which Purchase history and delivered items may be accessed.

2.3. "Digital Item" means any electronically deliverable product offered on the Site, including without limitation activation keys, licence codes, top-up codes, vouchers, and gift certificates.

2.4. "Purchase" means a completed transaction by which a Customer acquires one or more Digital Items through the Site's checkout.

2.5. "Purchase Receipt" means the electronic record (on-screen or by email) evidencing that a Purchase has been registered and payment received.

2.6. "Site Materials" means all software, source code, databases, designs, interfaces, text, graphics, and trademarks made available on or through the Site.

2.7. References to statutes include amendments and re-enactments thereof; headings serve convenience only. Mandatory rights conferred on consumers by applicable law prevail over any conflicting provision of these Terms to the extent such rights cannot be contractually excluded.

3. Eligibility; Customer Profiles

3.1. The Site is addressed exclusively to persons who have attained the age of eighteen (18) years, or the higher age of legal majority applicable in their place of residence, and who possess full legal capacity.

3.2. By using the Site, the Customer warrants that the acquisition and use of Digital Items is lawful in their jurisdiction and that the Customer is not subject to sanctions or other restrictions preventing online purchases or the use of relevant third-party services.

3.3. Registration of a Profile requires the provision of truthful, complete, and current information, including a functioning email address. The Customer shall promptly update Profile data upon any change.

3.4. The Customer bears sole responsibility for the confidentiality of Profile credentials and for all activity conducted under the Profile. Credentials may not be disclosed, and Profiles may not be sold, lent, or transferred. Suspected compromise of a Profile shall be reported to support@servethekey.com without undue delay.

3.5. The Seller may deploy protective mechanisms (including login monitoring, device checks, and step-up verification) and may restrict, suspend, or close Profiles exhibiting indicators of fraud, abuse, irregular payment conduct, or repeated payment disputes. The Seller accepts no liability for losses attributable to the Customer's failure to secure their credentials, devices, or mailbox.

4. Digital Items and Product Information

4.1. The Site offers Digital Items for purchase and electronic delivery only; no physical goods are sold and no physical shipment occurs.

4.2. Digital Items are, as a rule, intended for redemption on services operated by third parties (publishers, distribution platforms, console ecosystems). Such redemption is governed by the terms and technical requirements of the respective third party, over which the Seller exercises no control.

4.3. Product listings may state regional validity, platform compatibility, and activation guidance. The Seller endeavours to keep listings accurate; however, publisher policies, regional restrictions, and product packaging are subject to change by parties other than the Seller, and isolated discrepancies cannot be excluded.

4.4. Prior to completing a Purchase, the Customer shall verify that the selected Digital Item is compatible with their region, device, account, and platform. The Seller may amend the catalogue, restrict quantities, withdraw listings, or decline transactions where operational, supplier-related, or compliance grounds so require.

5. Purchases and Formation of Contract

5.1. A Purchase is initiated when the Customer selects Digital Items, supplies the requested billing particulars, selects a payment method, and confirms the transaction at checkout. This constitutes an offer by the Customer.

5.2. A contract of sale is concluded upon the Seller's acceptance, evidenced by issuance of a Purchase Receipt and/or by the Digital Item being made available for retrieval.

5.3. The Seller may decline an offer prior to acceptance, including where stock is unavailable, payment authorisation is refused, verification remains incomplete, or circumstances indicate fraud or breach of these Terms. A Purchase Receipt confirming payment does not preclude a short delivery hold pending security review.

5.4. System-generated records (timestamps, confirmation screens, delivery logs) shall constitute admissible evidence of the status and content of a Purchase.

5.5. Where a Purchase is cancelled by the Seller after payment capture owing to verified error or unavailability, the amount paid shall be returned via the original payment channel, subject to the processing rules of the payment provider concerned.

6. Prices, Taxes, and Payment

6.1. Prices are displayed in the currency indicated at checkout and may be shown inclusive or exclusive of applicable taxes depending on the Customer's location and checkout configuration.

6.2. Payment is due in full upon Purchase. Available payment methods may vary by region. Fees levied by the Customer's bank, card issuer, or currency-conversion service (including cross-border and foreign-exchange charges) are borne by the Customer.

6.3. The Seller applies risk-based transaction screening and may request identity confirmation, evidence of payment authorisation, or supplementary transaction details. Delivery may be withheld pending such verification, and transactions may be cancelled where verification fails or is not completed within a reasonable time.

6.4. The Customer undertakes not to initiate chargebacks or payment disputes in respect of Digital Items that were validly ordered and duly delivered. Abusive dispute patterns may result in Profile closure and refusal of future transactions.

6.5. Despite quality controls, listings may occasionally display erroneous prices or availability. The price applicable to a Purchase is the price displayed at checkout, save where the error is manifest. The Seller may cancel Purchases founded on manifest pricing errors, refunding any amount captured. Promotional pricing and coupon campaigns are time-limited and may be varied or withdrawn at any time; unit limits per Customer may be imposed, and bulk or automated purchasing patterns may be refused.

7. Delivery of Digital Items

7.1. Digital Items are delivered electronically following successful payment and completion of any required verification. As a standard, the purchased key or code is made available within the Customer's Profile no later than twenty-four (24) hours after the transaction is completed; delivery will in many cases occur considerably sooner.

7.2. Depending on the item and operational routing, delivery may additionally or alternatively be effected by email to the registered address or through on-screen retrieval instructions.

7.3. The Customer is responsible for the accuracy of their contact details and for ensuring that spam filters or security software do not obstruct receipt of the Seller's messages.

7.4. Risk in a Digital Item — including the risk of loss, disclosure, or unauthorised use — passes to the Customer at the moment the key or code is first made available to them, whether within the Profile, by email, or otherwise.

7.5. The Seller cannot reissue codes compromised after delivery through causes attributable to the Customer, such as device infection, mailbox compromise, Profile sharing, or inadvertent disclosure. A Customer who considers a delivered code defective at the point of delivery shall contact support without delay and before repeated activation attempts, providing reasonable supporting evidence.

8. Statutory Right of Withdrawal; Refunds

8.1. Consumers within the European Union enjoy, in principle, a statutory right to withdraw from a distance contract within fourteen (14) days without stating reasons.

8.2. For contracts concerning the supply of digital content not delivered on a tangible medium, applicable consumer law provides that the right of withdrawal is extinguished where performance has begun with the consumer's prior express consent and acknowledgement of the loss of that right. By completing checkout for a Digital Item, the Customer expressly requests immediate performance and acknowledges that the right of withdrawal is lost once the key or code has been made available to them.

8.3. Where a Digital Item has not yet been made available, revealed, or redeemed, a withdrawal request submitted within the fourteen-day period will be honoured. Each request is assessed individually on the basis of delivery logs, account activity, and compliance considerations.

8.4. Refunds are not granted on grounds within the Customer's sphere of responsibility, including change of mind, mistaken selection of platform or region, hardware or account incompatibility, or restrictions imposed by publishers. In cases of established non-delivery, a verifiable technical defect, or an error attributable to the Site, the Seller will provide an appropriate remedy, which may take the form of reissue, replacement, credit, or refund.

8.5. Approved refunds are executed exclusively to the original payment method and are subject to the timelines and rules of the relevant payment provider. The Seller may refuse refund requests forming part of an abusive pattern or connected with suspected fraud. Statutory consumer guarantees incapable of exclusion remain unaffected.

9. Acceptable Use of the Site

9.1. The Customer shall use the Site lawfully and shall refrain, in particular, from: (a) employing the Site for fraudulent transactions, money laundering, or payment abuse; (b) circumventing security mechanisms, purchase limits, or access controls; (c) deploying bots, crawlers, or other automated tooling without the Seller's written authorisation; (d) impersonating third parties or misstating payment authority; (e) harvesting data relating to other Customers; (f) interfering with the operation of the Site by malicious code, load attacks, or exploitation attempts; (g) manipulating pricing, promotional, or checkout logic; and (h) transmitting unlawful, defamatory, or otherwise harmful content through any communication facility of the Site.

9.2. The Seller operates monitoring and anti-fraud systems, which may include device fingerprinting, behavioural risk scoring, and transaction-pattern analysis, in accordance with the Privacy Policy.

9.3. Upon reasonable suspicion of prohibited conduct, the Seller may suspend Profiles, cancel Purchases, block access, and notify payment providers or competent authorities. Where urgency so requires, such measures may be taken without prior notice.

10. Intellectual Property Rights

10.1. All Site Materials are the property of the Seller or its licensors and are protected by intellectual-property legislation. Nothing in these Terms transfers any such rights to the Customer.

10.2. The Customer is granted a limited, revocable, non-exclusive, and non-transferable licence to use the Site for personal, non-commercial purposes in accordance with these Terms.

10.3. Reproduction, distribution, publication, modification, creation of derivative works, decompilation, reverse engineering, or commercial exploitation of Site Materials without the Seller's prior written consent is prohibited, save to the extent mandatorily permitted by law. Trademarks of third parties appearing on the Site remain the property of their respective proprietors and are referenced solely for identification.

11. Suspension and Termination

11.1. The Seller may restrict, suspend, or terminate a Customer's access, in whole or in part, where the Customer breaches these Terms, engages in fraudulent or abusive conduct, generates security risks, repeatedly raises unfounded payment disputes, supplies false information, or where legal or regulatory obligations so demand.

11.2. Upon termination, the licence granted under clause 10.2 lapses with immediate effect. Obligations accrued prior to termination, and provisions which by their nature survive (including clauses 8, 10, 13, 14, and 15), remain in force. The Seller shall not be liable for loss of access resulting from measures lawfully taken under this clause, nor for the deletion of non-essential data where such deletion is consistent with legal requirements and operational needs.

11.3. The Seller is not obliged to disclose internal risk criteria or fraud-detection methodology. A Customer who considers a measure to have been applied in error may contact support; reinstatement lies within the Seller's discretion.

12. No Warranty

12.1. The Site and all services are provided "as is" and "as available". To the fullest extent permitted by law, the Seller disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

12.2. The Seller does not warrant that a third-party service will accept or honour a code in circumstances contravening that third party's terms, regional rules, or technical requirements. Maintenance of compatible hardware, software, connectivity, and third-party accounts is the Customer's responsibility.

12.3. The Seller may perform maintenance affecting availability and may impose protective measures (rate limiting, additional verification) that temporarily restrict access. Mandatory consumer guarantees remain unaffected by this clause.

13. Limitation of Liability

13.1. To the fullest extent permitted by applicable law, the Seller, its officers, employees, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary loss, including loss of profit, revenue, business opportunity, goodwill, or data, howsoever arising and under whichever theory of liability, even if advised of the possibility of such loss.

13.2. The Seller's aggregate liability arising out of or in connection with the Site or any Digital Item shall in no event exceed the price actually paid by the Customer for the Digital Item giving rise to the claim.

13.3. Nothing in these Terms excludes or limits liability which cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud. Where a jurisdiction disallows a particular exclusion, liability shall be limited to the greatest extent that jurisdiction permits.

14. Indemnification

14.1. The Customer shall indemnify and hold harmless the Seller and its representatives against all claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: the Customer's breach of these Terms or of applicable law; misuse of the Site; infringement of third-party rights; submission of false information; or unauthorised disclosure or resale of delivered codes.

14.2. The Seller may assume exclusive control of the defence of any indemnified matter, in which case the Customer shall cooperate in good faith and shall not conclude any settlement imposing obligations or admissions on the Seller without its prior written consent.

14.3. The obligations under this clause survive termination of the contractual relationship for the duration of the applicable limitation periods.

15. Governing Law; Disputes; Contact

15.1. These Terms and any dispute or claim (contractual or non-contractual) arising out of or in connection with them, the Site, or any Purchase shall be governed by the laws of [JURISDICTION], excluding its conflict-of-law rules.

15.2. The courts of [JURISDICTION] shall have exclusive jurisdiction, without prejudice to mandatory provisions of consumer-protection law entitling a consumer to bring or defend proceedings in another forum.

15.3. The Seller remains entitled to seek interim or injunctive relief in any competent jurisdiction where necessary to protect the security of the Site, its intellectual property, or to prevent fraud.

15.4. Enquiries and complaints concerning these Terms may be directed to:

[COMPANY]

Registration No.: [REG_NUMBER]

Registered Address: Lorem ipsum dolor sit amet, consectetur adipiscing elit

Email: support@servethekey.com